Getting credit with Fido is simple, secure, and fully digital. Everything happens in the Fido App, from registration to receiving funds in your bank account.
Step 1: Register Your Account
- Download the Fido App and register using your South African mobile number. You'll verify your number with a one-time password (OTP) and create a PIN to secure your account.
Step 2: Verify Your Identity
To protect your account and comply with South African regulations, you'll need to:
- Provide your South African ID number
- Complete a selfie verification
- Enter your address details
Step 3: Complete Your Fido Score Survey
- Answer a few questions about yourself, your employment, and your finances. This information helps us better understand your financial profile.
Step 4: Complete the Affordability Assessment
Before credit can be approved, South African law requires lenders to assess affordability.
You'll need to:
- Submit your last 3 months' bank statements, or
- Connect your bank account through a secure bank-linking service where available
We'll review your income and existing financial obligations to determine whether the credit is affordable for you.
Step 5: Apply for Credit
If you meet the eligibility requirements, you'll receive a credit offer in the app.
You'll be able to:
- Select your credit amount
- Review your repayment terms
- Read and accept your credit agreement
Step 6: Authorize DebiCheck and Receive Your Funds
Before funds can be disbursed, you'll need to authorize a DebiCheck mandate through your banking app.
Once authorized:
- Your approved funds will be sent directly to your bank account
- Future repayments can be collected automatically on the agreed due date
That's it. No paperwork, and no branch visits, required.