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Can I Repay from a Different Bank Account?

Yes. If you wish to make a repayment from a different bank account, alternative payment options may be available, such as:

  • PayShap
  • EFT (Electronic Funds Transfer)

You can initiate payment of your outstanding credit balance from either the Home Page or Credit Page of the Fido App as below:

  1. Make sure you have enough money in your account.
  2. Select ‘Pay back’ from either the Home Page or Credit Page of the Fido App
  3. Choose how much you want to repay.
    • Full Payment: Select this to pay off your entire credit balance. This option allows you to pay off your entire credit balance, including all installments that are not yet due for payment. Use this to pay off your credit earlier than scheduled.
    • Partial amount: Select this option to enter any amount you want to pay.
    • Next Payment: This is available only for credit limits where the user opted for installment payment options. Select this when repaying only your next credit installment.
  4. Next, review the repayment details and tap Pay with PayShap. Your payment is processed safely on the app and your account updates automatically when the process is complete. 
  5. Be on the lookout for the notification confirming successful payment. A confirmation screen will be shown to you to confirm whether the payment was successful or not.

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