Registration & Login (SA)

New Account Registration

• How to register your Fido account
• What is OTP (One-Time-Password) and why do I need it?
• Why do I need a PIN code to use the Fido App?
• What is the difference between the OTP and my PIN?
• Can I reset my Fido PIN?

Existing User Login

• How do I log in to my Fido Account?
• Why am I unable to log in to my Fido Account?
• Why was I blocked while trying to log in to my Fido Account?
• How to Access Your Account Using Biometric Login
• I tried to log in but was told I don’t have a Fido Account, why?